The customer service was the best part of the experience. I had no idea what I wanted but they sent me pictures of samples and gave me so much guidelines. I was able to make a decision easily and quickly.
Ordered this together with another engrave cufflink. Choose to pick up at Metrojaya Mid Valley. Once there, attracted to different kind of cufflink and able to exchange it on spot! Service was great. Will come again.
Contacted the CS for engraving service. Unfortunately, not available in any of its physical stores. However, the CS really helps to propose few options and arrangement for pick up makes the purchase much easier. No hesitation to promote to others. Great service!
Very satisfied with my experience. Sam especially was great to work with. Answered all my questions quickly and clearly. Product turned out nice as well.